What We Do # Three ways we help. Engagements usually start in one of three places. Most blend across all of them as the work unfolds. TL;DR Who FM is for Small and mid-sized companies who need a senior partner for AI and software work. What FM delivers AI Adoption, Agents & Automations, and Custom Software — picked together or separately. How FM works Senior-only team. AI-first delivery. You own everything FM builds. The Three Pillars [ ## AI Adoption Figure out where AI actually belongs before you build anything. Operational assessment, workforce enablement, and a roadmap you can execute. Learn more](/solutions/ai-adoption)[ ## Agents & Automations Take routine operator work off your team — copying data, building reports, routing approvals. AI agents where reasoning is needed; plain automation where it isn’t. Learn more](/solutions/agents-automations)[ ## Custom Software Bespoke software for when off-the-shelf doesn’t fit. Senior-only team, AI as a real collaborator, you own every line of code. Learn more](/solutions/custom-software) In Practice ## What this looks like, concretely. A sample of what AI Adoption, Agents and Automations, and Custom Software actually look like in practice. If something on this list sounds like your problem, that’s a good sign. ### Claude Enablement Get your team running on Claude. We're Claude Enablement Specialists — rollout, training, and the patterns that turn it into daily leverage. ### n8n & Zapier Automations Visual workflow automation set up the right way, so non-engineers can extend it without breaking what already works. ### Custom Agent Systems Custom agentic deployments and automations built on OpenClaw, Hermes, and other modern agent frameworks — the right tool for the job rather than locked into one. ### MCP Servers MCP servers built around your data and workflows. Connect Claude, ChatGPT, and your own agents to the systems they actually need — without one-off integrations for every tool. ### Technology Replatforms Shed legacy tech debt with AI-accelerated replatform projects — design, build, and content migration in weeks instead of months. ### Custom AI Knowledge Bases Your team's knowledge, searchable and conversational, without leaking it into someone else's training data. ### Customer Service Enablers Agents and copilots that handle the routine and route the rest to your team with context already loaded. ### Content Operations AI-powered content production that scales without adding headcount. Plan, draft, and ship without burning out your writers. ### AI Agents for Sales Ops Lead routing, CRM hygiene, and pipeline reporting handled by agents instead of analysts. Our Clients ## Trusted by teams building what's next We partner with ambitious teams to build custom software, implement AI strategies, and design intelligent automations that drive real results. ![AnswerLab](/_next/image?url=%2Fimages%2Fclients%2Fanswerlab-logo.jpeg&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![ProCivica](/_next/image?url=%2Fimages%2Fclients%2FProCivica.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Trilith Studios](/_next/image?url=%2Fimages%2Fclients%2FTrilith_Studios_Logo.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Fantasy Interactive](/_next/image?url=%2Fimages%2Fclients%2Ffantasy_logo.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Alloy Marketing](/_next/image?url=%2Fimages%2Fclients%2FAlloy_Marketing_Logo.jpeg&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Consume Media](/_next/image?url=%2Fimages%2Fclients%2Fconsume-media.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Brash Coffee](/_next/image?url=%2Fimages%2Fclients%2Fbrash-coffee.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Dagger](/_next/image?url=%2Fimages%2Fclients%2Fdagger.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![AnswerLab](/_next/image?url=%2Fimages%2Fclients%2Fanswerlab-logo.jpeg&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![ProCivica](/_next/image?url=%2Fimages%2Fclients%2FProCivica.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Trilith Studios](/_next/image?url=%2Fimages%2Fclients%2FTrilith_Studios_Logo.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Fantasy Interactive](/_next/image?url=%2Fimages%2Fclients%2Ffantasy_logo.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Alloy Marketing](/_next/image?url=%2Fimages%2Fclients%2FAlloy_Marketing_Logo.jpeg&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Consume Media](/_next/image?url=%2Fimages%2Fclients%2Fconsume-media.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Brash Coffee](/_next/image?url=%2Fimages%2Fclients%2Fbrash-coffee.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) ![Dagger](/_next/image?url=%2Fimages%2Fclients%2Fdagger.png&w=3840&q=75&dpl=dpl_APg29Yy3kH2iMjfoxWDopnBam7S2) For Buyers ## Still evaluating AI consultancies? [Buyer’s framework ### How to Choose an AI Consultancy A practical framework with a scoring rubric, red flags, and the questions that reveal what kind of partner you’re really hiring. Read the guide](/resource-center/how-to-choose-an-ai-consultancy)[Honest comparison ### FM vs. a Traditional Consultancy A side-by-side comparison — and an honest list of cases where a traditional consultancy is actually the better fit. Read the comparison](/resource-center/what-makes-fm-different) What We Don't Do ## We say no a lot. A short list of things we're not the right firm for. - Renting senior people as staff augmentation - Advisory engagements that end in a deck instead of working software - Platforms or stacks our clients can't operate without us - Domains we don't actually know If you need any of those, we can usually point you to someone good. ## Ready to build something? Whether you’re exploring AI adoption, automating workflows, or building custom software, we’re here to help you take the next step. [Let’s Talk](/get-started)[Explore Our Expertise](/expertise)