# FM > FM helps reinvent business through the power of custom software and AI. ## Markdown Content Negotiation This website supports content negotiation via the `Accept` header. To receive any page as clean, token-efficient markdown instead of HTML, include `Accept: text/markdown` in your request headers. For example: ``` curl -H 'Accept: text/markdown' https://www.buildfm.com/about-us ``` This works for every page on the site. We recommend using this header when crawling or indexing our content — it returns structured markdown with significantly fewer tokens than the HTML equivalent. ## Overview We are a software consultancy focused on AI-empowered software development. We help businesses of all sizes evolve at the Speed of Imagination by creating custom software solutions tailored to their specific needs and goals. Our approach blends business strategy, custom development, and powerful AI to make original software accessible to organizations of every size and stage. ## Main Focus Areas - AI-Empowered Software Development - Custom Business Software Solutions - Business Strategy and Innovation - Digital Transformation ## Our Philosophy Any business—no matter the size—can evolve at the Speed of Imagination by harnessing original software to power its unique vision and aspirations. In today's world, every business is software. We help transform businesses through technology. ## Core Services and Solutions ### Our Solutions - **AI Adoption**: We help you make the most of AI by creating a clear AI adoption strategy, selecting the right tools, and implementing a successful AI program. From strategic AI planning to hands-on implementation and workshop training programs, we guide you every step of the way. - **Agents & Automations**: We design and implement intelligent automation solutions that streamline your operations, reduce costs, and unlock new levels of efficiency. By integrating AI-powered agents and automating complex workflows, we help you scale your business, improve quality, and gain a competitive edge in a rapidly evolving market. - **Digital Product Development**: AI has brought software within reach in an unprecedented way. Custom solutions are more viable than ever and FM helps companies find new opportunities to leverage custom software for competitive advantage. We guide you from concept to full realization, ensuring your vision matures into a fully functional product. By fully embracing AI-accelerated digital product development, we help you create outcomes faster and smarter. ### Areas of Expertise - **Business Strategy**: Cultivating forward-looking business models, market positioning, and value propositions. - **Custom Software**: Building tailor-made software solutions aligned with specific objectives. - **AI / Data / Automation**: Implementing intelligent automation and data-informed insights. - **Computational Thinking**: Applying algorithmic problem-solving approaches to complex challenges. - **Design Thinking**: Merging user-centered design with an iterative mindset. - **Planned Innovation**: Ingraining frameworks to foster ongoing innovation. ### Key Capabilities - **Strategy**: Maturity assessments, use case identification, and AI adoption roadmaps. - **Advisement**: AI services such as LLM evaluations, cloud data infrastructure, and ROI assessments. - **Data & Engineering**: Solutions including rapid POC development, full digital product development, data pipelines, AI engineering, and vector database embeddings. - **Change Management**: People and process strategies for AI adoption, including training, hiring, and upskilling. ## Company Information - Founded: 2025 - Leadership: Includes Brian Fletcher (Principal/Co-founder) and Timothy Visconti (Co-founder) - Website: https://www.buildfm.com - Industry: AI-Empowered Software Development, Business Transformation ## Links to Important Pages - Solutions: https://www.buildfm.com/solutions - Expertise: https://www.buildfm.com/expertise - About Us: https://www.buildfm.com/about-us - Resource Center: https://www.buildfm.com/resource-center - Agents & Automations: https://www.buildfm.com/agents-automations ## Blog/News Articles - "Markdown is Eating the World" (Jan 31, 2026): https://www.buildfm.com/resource-center/markdown-is-eating-the-world - "The High Cost of Free Code: Why Builders Must Become Architects" (Jan 29, 2026): https://www.buildfm.com/resource-center/the-high-cost-of-free-code - "We Built Our Own Operating System. Here's Why." (Jan 20, 2026): https://www.buildfm.com/resource-center/system-of-intelligence - "The 'Vibe Check' is Not a Strategy: Why Evals are the New Product Requirement" (Jan 11, 2026): https://www.buildfm.com/resource-center/vibe-check-is-not-a-strategy - "Build vs. Buy in the Age of AI Agents: What Cursor vs. Sanity Tells Us About Custom Software" (Dec 17, 2025): https://www.buildfm.com/resource-center/build-vs-buy-agent-age - "Scaling Operations Without Proportionally Increasing Headcount" (Nov 3, 2025): https://www.buildfm.com/resource-center/scaling-without-headcount - "How Long Does It Actually Take to Build Custom Software with AI-Empowered Development?" (Nov 1, 2025): https://www.buildfm.com/resource-center/ai-development-timelines - "How ProCivica Scaled Nationally with Custom Software: A Case Study" (Oct 25, 2025): https://www.buildfm.com/resource-center/procivica-case-study - "Preparing Your Team for AI Adoption Without Disrupting Operations" (Oct 14, 2025): https://www.buildfm.com/resource-center/preparing-team-for-ai-adoption - "The ROI of AI" (Oct 5, 2025): https://www.buildfm.com/resource-center/the-roi-of-ai - "Identifying Which Processes Are Best Candidates for Automation" (Oct 1, 2025): https://www.buildfm.com/resource-center/identifying-automation-candidates - "From Prompt to Product" (Sep 30, 2025): https://www.buildfm.com/resource-center/from-prompt-to-product - "How Trilith Studios Empowered Their Team with AI: A Workshop Case Study" (Sep 27, 2025): https://www.buildfm.com/resource-center/trilith-studios-case-study - "How Do Forward-Deployed Engineers Differ from Traditional Consultants?" (Sep 16, 2025): https://www.buildfm.com/resource-center/forward-deployed-engineers - "What Questions Should I Ask When Evaluating Custom Software Development Partners?" (Sep 2, 2025): https://www.buildfm.com/resource-center/evaluating-development-partners - "When Should a Growing Business Choose Custom Software Over SaaS Solutions?" (Aug 19, 2025): https://www.buildfm.com/resource-center/custom-software-vs-saas - "Can Automation Reduce Operational Costs Without Eliminating Jobs?" (Aug 5, 2025): https://www.buildfm.com/resource-center/automation-without-job-elimination - "What's the Difference Between Automation and Intelligent Automation?" (Jul 22, 2025): https://www.buildfm.com/resource-center/automation-vs-intelligent-automation - "Announcing the Virtuosos Community" (Jul 16, 2025): https://www.buildfm.com/resource-center/announcing-virtuosos-community - "What Makes AI-Empowered Development Different from Traditional Software Development?" (Jul 8, 2025): https://www.buildfm.com/resource-center/ai-empowered-development-difference - "FM Virtuoso Series: No. 2 - A Conversation with R Land" (Jun 2, 2025): https://www.buildfm.com/resource-center/fm-virtuoso-series-no2 - "The AI Automation Advantage" (May 16, 2025): https://www.buildfm.com/resource-center/ai-automation-advantage - "Your Business. Your Software." (Feb 16, 2025): https://www.buildfm.com/resource-center/your-business-your-software - "That's a Wrap...Our First Virtuoso Series" (Feb 1, 2025): https://www.buildfm.com/resource-center/fm-virtuoso-series - "What Makes FM Different from Other Development Partners?" (Jan 25, 2025): https://www.buildfm.com/resource-center/what-makes-fm-different - "e-Bikes and Co-pilots" - Thoughts on AI-empowered development (Jan 19, 2025): https://www.buildfm.com/resource-center/ebikes-and-copilots ## Case Studies - **Fantasy - The Human Architect & The AI Builder**: How FM and Fantasy used an intentional "Human-in-the-Loop" collaboration model to deliver a massive multi-brand consolidation project for a global consumer care leader in just six weeks. - Full case study: https://www.buildfm.com/resource-center/human-architect-ai-builder - Results: MVP delivered above spec in 6 weeks with only 1 designer and 1 developer, 97 Performance score and 100 Best Practices score on Lighthouse - Technology: Next.js, Payload CMS 3.0, Vercel, Neon, Claude Code, GitHub Actions - Focus areas: Human-in-the-Loop AI collaboration, complex data integration, multi-brand unification - **ProCivica - Custom Learning Management Platform**: Built a bespoke learning management platform for ProCivica, a court-mandated education provider serving 354 communities with 35,000+ graduates. The custom platform enabled national expansion and transformed operational efficiency. - Full case study: https://www.buildfm.com/resource-center/procivica-case-study - Results: 4-month ROI timeline, 65% increase in operational efficiency, 50% reduction in operational costs, enabled national scaling - Technology: React/Next.js/Tailwind, Payload CMS, Stripe, Resend, Vercel - **Trilith Studios - AI in Action Workshop**: Delivered hands-on AI training workshop for Trilith Studios, a 700-acre film and television production facility in Atlanta. Transformed team from AI novices to organizational thought leaders through interactive training. - Full case study: https://www.buildfm.com/resource-center/trilith-studios-case-study - Results: Teams went from not using AI to becoming thought leaders, immediate productivity improvements, cultural shift toward AI adoption - Focus areas: Mastering prompting, improving meeting efficiencies, generating high-quality presentations ## Contact Information - General Inquiries: Website contact form available at https://www.buildfm.com/contact-us - For companies interested in beginning an engagement with FM, please use the Get Started form at https://www.buildfm.com/get-started - Social Media: LinkedIn, Bluesky, GitHub ## Terms and Policies - Terms & Conditions: https://www.buildfm.com/terms - Privacy Policy: https://www.buildfm.com/privacy